Stallion Group
Stallion Group is a recognized leader in logistics and infrastructure services across West Africa, with operations spanning oil & gas, manufacturing, shipping, and real estate. As part of an aggressive growth and digital transformation strategy, Stallion required immediate access to a scalable support team to streamline internal processes and improve operational efficiency.
To meet these objectives, Stallion partnered with Talent Source to deploy a high-performing remote workforce in record time.
Scaling Operational Support Without Sacrificing Speed or Quality
Stallion faced a pressing need to scale non-core business operations, including backend admin, reporting, and compliance monitoring, without overburdening internal teams or compromising delivery timelines.
With increasing operational demands and a distributed workforce, Stallion sought a partner capable of building a trained, reliable offshore team aligned to clearly defined KPIs and internal quality standards.
Outcome-Based Outsourcing Built for Speed and Accuracy
Talent Source assembled a remote team of administrative and operational support specialists, fully trained in Stallion’s proprietary systems and internal SOPs. Within 10 business days, the team was live and operating under a structured performance framework, including:
- Turnaround time SLAs
- Accuracy metrics for data handling
- Real-time reporting protocols
- Weekly QA audits
Talent Source’s supervisory team provided continuous feedback loops, enabling Stallion to track daily output and flag exceptions before they impacted delivery.
98% SLA Compliance and 3x Faster Turnaround Time
The outsourced support function quickly exceeded expectations, achieving 98% adherence to service levels and delivering task completion rates three times faster than internal benchmarks.
This success led to an expanded partnership, with Talent Source now supporting Stallion across multiple verticals, including HR, logistics documentation, and vendor compliance monitoring.
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Talent Source sets itself apart through a streamlined approach built on speed, accountability, and performance-based delivery. Our teams are designed to integrate quickly, scale efficiently, and operate with full transparency, ensuring our clients receive measurable value from day one.
Consistently ranked among Australia’s top 5 outsourcing providers, Talent Source outperforms traditional outsourcing firms like Microsourcing, Beepo, and Acquire BPO by offering leaner, more agile solutions tailored to modern business needs. We eliminate unnecessary overhead, prioritize results, and deliver outcomes that align directly with our clients’ operational goals.
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